Error temporarily eliminates fuel charge on United flights

May 15, 2008 3:47:16 PM PDT
Passengers booking flights on United Airlines are getting a reprieve from paying the carrier's fast-rising fuel surcharge due to what United calls a clerical error. The mistake is saving lucky customers as much as $130 round-trip on United's domestic flights -- the airline's maximum fuel surcharge.

United spokeswoman Robin Urbanski says the fuel surcharge was eliminated for domestic flights booked Thursday due to a clerical error. The mistake is to be rectified Thursday night.

Urbanski says any customer who booked a flight without the surcharge will not be charged for it later.

The airfare research site FareCompare.com, which publicized the error, says the surcharge was rolled back as of 12:30 p.m. EDT and would remain absent for any flights booked before midnight.


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