BBB accused of raising ratings for cash

November 12, 2010 9:09:32 AM PST
The watchdog group Better Business Bureau is allegedly involved in a pay-for-play scheme to rate businesses.

ABC News investigated numerous complaints from across the country to find that the bureau bumps up grades in exchange for cash.

The owner of a Los Angeles antique store says she was told she had to buy a membership if she wanted to raise her grade. After she paid her "C" rating became an "A-plus."

The California attorney general calls the rating system unreliable.

The president of the Better Business Bureau denies that the agency runs a pay-to-play scheme.


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