The Citizens Utility Board, www.citizensUtilityBoard.org, says AT&T's cost for basic home phone service went up across all three Chicago access areas. Hardest hit was the Loop with a 63 percent hike.
The board say customers can opt for one of three lower cost Customer Choice Plan set up as part of a 2006 settlement between the phone company and the board.
The Citizens Utility Board, www.citizensUtilityBoard.org says the customer's choice plans save an average of $200 a year per customer.
