Software glitch causes I-PASS problems

December 9, 2011 3:43:59 PM PST
I-PASS users may notice some unusual activity caused by a software glitch.

Some customers may see multiple charges and refunds to their credit or debit cards. I-Pass officials say the problem occurred between midnight and 8 a.m. and has since been resolved.

A spokesperson says the Tollway Authority is alerting the 4500 customers who were affected. The agency will also work to ensure that all accounts are properly refunded.

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