Sadly, some wedding photographers do not deliver what was promised to newlyweds. The Better Business Bureau serving Chicago and northern Illinois (BBB) advises couples do their research before choosing a wedding photographer.
Have questions for Steve Bernas of the BBB? Email him at abc7@chicago.bbb.org
Most people have heard horror stories about weddings ruined by the photographer taking poor photos, video or even missing some of the special moments. That's why the BBB suggests couples getting married to do their home work prior to hiring a photographer to insure that they are getting someone who is experienced and knowledgeable.
"As with any business transaction, be sure to do your research before signing any contracts," said Steve J. Bernas, president & CEO of the Better Business Bureau of Chicago and Northern Illinois. "Don't be pressured into signing an agreement before you are ready and make sure all promises are in the contract."
The BBB offers the following suggestions to prospective brides and grooms:
-Check with the BBB for Business Reviews and listings of photographers and videographers you are considering at www.bbb.org.
- Schedule interviews with two or three to get a feel for the types of services they offer, the quality of their work and related fees.
- Ask for references and talk to previous clients.
- Ask the photographer if he/she is the one who will be photographing your wedding. If so, that should be stated in the contract. If not, request to meet personally with the photographer who will be shooting your wedding and review photos from several events before making a decision.
- Is the photo package fixed or customized? How many photos are included and what about reprints, enlargements and albums?
- What is the time frame for delivery of proofs and other products? Is there a Web site to view your images? Can you keep the proofs or negatives?
- What is the payment schedule? Is a deposit required; if so, how much and by when? This information should be included in the contract.
Bernas added, "A written contract should also specify what happens if your photographer doesn't show up, as well as the cancellation/refund policy."
For more information on wedding photography and to find photographers you can trust, go to www.bbb.org.
