Quinn signs consumer protection bill against 'cramming'

July 18, 2012 7:28:10 PM PDT
Illinois now has a law protecting consumers from a practice known as cramming.

Governor Pat Quinn signed the legislation Wednesday.

Cramming occurs when third parties charge for unwanted or unneeded services on a landline phone bill.

Those services can include extended warranties or voicemail.

Consumers often don't know they're being charged.

The new law takes effect next year.

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