Chase shows $0 balance after computer glitch

Automobiles pass a JP Morgan Chase building Thursday, May 10, 2012, in New York. JPMorgan Chase, the largest bank in the United States, said Thursday that it lost $2 billion in the past six weeks in a trading portfolio designed to hedge against risks the company takes with its own money. The company's stock plunged almost 7 percent in after-hours trading after the loss was announced. Other bank stocks, including Citigroup and Bank of America, suffered heavy losses as well. (AP Photo/Frank Franklin II)
March 19, 2013 11:49:43 AM PDT
Millions of Chase customers who bank online were shocked when they checked their accounts- and got a zero balance.

The bank's system was reporting zero balances for checking accounts. Officials say the problem was caused by a computer glitch, not a cyber threat. The zeroes lasted for only a few hours.

The bank has apologized for the technical problem and says it's been fixed.


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