Identity theft tops list of 2017 Illinois consumer complaints, AG says

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The Illinois Attorney General's office released the top 10 scams targeting residents in 2017, based on the number of complaints they received from consumers. (WLS)

The Illinois Attorney General's office released the top 10 scams targeting residents in 2017, based on the number of complaints they received from consumers.

Identity theft topped the list for the first time in 10 years with 2,511 complaints. Many of those calls included credit card fraud, business data breaches, utility and even government document fraud.

"Over the years we have recovered billions and billions of dollars anywhere from mortgage modification to phone bills," said Attorney General Lisa Madigan. "So if you have a question, have a concern, please call."
Madigan recommends that if something sounds fishy, call for advice.

Below is a full list of the Top 10 Scams of 2017:

1. Identity Theft (credit cards, data breaches, utilities, government document fraud) -- 2,511 complaints
2. Education (student loan debt, loan counseling, for-profit schools) -- 2,399 complaints
3. Consumer Debt (collection agencies, mortgages, banks) -- 2,395 complaints
4. Construction/Home Improvement (remodeling, roofs and gutters, heating and cooling, plumbing) -- 2,113 complaints

5. Telecommunications (cable and satellite TV, telemarketing, cell phones, phone service and repairs) -- 2,031 complaints
6. Promotions/Schemes (phone scams, lottery scams, investment schemes, phishing) -- 2,004 complaints
7. Used Auto Sales (as-is used cars, financing, advertising, warranties) -- 1,728 complaints
8. Internet/Mail Order Products (internet and catalog purchases, TV and radio advertising) -- 1,071 complaints
9. Motor Vehicle/Non-Warranty Repair (collision, engines, oil changes and tune-ups) -- 656 complaints
10. New Auto Sales (financing, defects, advertising) -- 629 complaints
Related Topics:
financescamsattorney generalconsumer concernslisa madiganChicagoLoopIllinois
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