I-Team: New iPhone bending concerns analyzed

Jason Knowles Image
Wednesday, September 24, 2014
I-Team: New iPhone bending concerns analyzed
Pictures posted by people, mostly with the iPhone 6 Plus, claim that it and even the iPhone 6 can be bendable, especially after being in front or back pockets.

From Facebook to Twitter, the social stratosphere is buzzing with claims of #Bendgate.

Pictures and rants posted by people, mostly with the iPhone 6 Plus, claiming that it and even the iPhone 6 can be bendable, especially after being in front or back pockets.

Lewis Hilsenteger of the electronic testing company Unbox Therapy in Toronto decided to record an unscientific test after he saw the claims, and after noticing what he calls a "slight warp" on his iPhone 6 Plus.

"Under the pressure of my hands it does bend quite significantly," he said during the test, which was posted to YouTube.

ABC7's I-Team wanted to know more about his video, so we skyped with him.

"It was a significant amount of force, that's for sure, but I think that what I am realizing reading their comments, it is still a little too easy for some individuals," Hilsenteger said.

Hilsenteger points out he used the iPhone 6 Plus, which may be more fragile because it has a larger footprint of "thin aluminum."

"I don't think what happened in my video will happen to the average user, just keeping it in their pocket, the kind of bend you may see more commonly is a larger scale warp over the entire surface that will match the contour of somebody's leg if it always in their front pocket, for example, but this phone is definitely not for the back pocket," he said.

At the Apple store in Lincoln Park, people were still in line for the new phones.

"Very skeptical, that's all," said Lawrence Roberts, a customer.

"There's always issues whenever they come out with a new iPhone, there's always some kind of thing everyone is complaining about, but they are good about fixing things so I am not really worried," said Lindsay Saffrin, a customer.

One man was exchanging his iPhone 6 Plus for an iPhone 6.

"I looked at it and I am like, 'This is actually bending in my pocket,'" said Azem Macc, a customer.

The owner of Unboxed Therapy made another video, trying to bend the Galaxy Note 3. It's a similar size but not as thin and it is made of a plastic shell. He says with the same amount of force or more, he only noticed some slight warping.

The iPhone 6 Plus bent by Hilsenteger was still functioning after the test, but when he tried to bend it back, it cracked.

ABC7's I-Team called and emailed Apple, but they have not yet released a comment.