Monk loses temper on phone with United Airlines

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Tuesday, January 6, 2015
VIDEO: Monk loses temper over United Airlines
After 4 hours on the phone and no resolution to his travel dilemma, the Brother Noah had a meltdown - or as close to it as a monk can get.

If you've ever found yourself cursing someone in customer service, just know that you're in very good company.

Brother Noah, a monk of the monastery of Christ in New Mexico, is a man of calm demeanor and fervent meditative prayer.

But he was driven to lose his cool during recent phone call to United Airlines.

After 4 hours on the phone, and no resolution to his travel dilemma, the monk had a meltdown - or as close to it as a monk can get.

"I said it in a tone of voice. 'God bless you, thank you for speaking with me. I will pray for you but you have not been helpful,'" said Brother Noah.

And then he promptly hung up.

He was trying to arrange a flight home for a fellow monk who had a sick relative.

The monastery posted a plea online, which caught the attention of a United executive.

The good news is that the other monk is now on his way home.

And the other good news is that you don't need to feel quite so guilty the next time you're driven to the brink.

Turns out, God understands.