The rideshare service released a list of the five hardest pickup areas in the country, and one of them is "The Bean" in Chicago's Millennium Park.
Uber said Cloud Gate is a hectic area, and it's tough for cars to pull over and get to customers.
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Uber said it's upgrading its app with more specific descriptions of where the rider is waiting to try to improve pickups.
The other most-difficult locations are Jefferson Square in San Francisco, Regency Hotel in New York City, Sherman Circle in Washington D.C. and Westchester Shopping Center in Miami.