How to prevent movers from ripping you off, holding your items hostage: Better Business Bureau

Saturday, July 8, 2023
CHICAGO (WLS) -- Here's a quick moving tip.

Summer is prime time to make a move, and according to the Better Business Bureau, moving scams are spiking. Movers can rip you off, or even hold your items hostage!
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  • If a mover asks for a large down payment or full payment in advance, it may be a fraudulent business.

  • If your items are being held hostage for additional payment not agreed upon when the contract was signed, contact BBB or local law enforcement for help.

  • Get a timeline of delivery and estimates in a written contract. Be sure the estimates are based on weight, not cubic feet.

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  • Make sure your mover is licensed through the Illinois Commerce Commission if you're moving within the state, and the Department of Transportation if moving across state lines.

  • Take pictures of your belongings on your smartphone as you're packing in case you need to file a claim for lost or damaged items.
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