Arthur, a best-selling author, visited ABC7 on Wednesday to outline his top money-making tips in his new book, "Speaking Game," which is now available.
5 THINGS YOU SHOULD NEVER SAY
-Let me think about it
-You should think about it
-I woulda-coulda-shoulda
-Let me give you a discount
-Can I have a discount?
5 THINGS EVERYONE SHOULD SAY
-Your full name
-Give me the money
-I'm the only one in the world who does this
-I don't discount, but I can give this bonus
-I'm very grateful