In the city's Cow Hollow neighborhood, there's a store that's very different from all the others, it's run by AI and humans are the employees.
The brain behind this store is named Luna. A chatbot experiment was created using Anthropic technology. The ones who made her are the founders of "Andon Labs," Lukas Petersson and Axel Backlund.
"She hired people to manage the store physically and now she is making a profit, and we're trying to see what goes," said Backlund.
Axel and Lukas are High school friends from Sweden. Luna is an experiment that started with these vending machines. She ran them well, so they asked her to open a store with $100,000.
"She picked all the inventory that you can buy here. She designed some of these paintings- she made a design for that wall, and then she hired painters to come in and actually do the painting," said Petersson.
MORE: OpenAI partners with Walmart to let users buy products in ChatGPT
Her first employee Felix Johnson. Luna found him on Indeed.
"Luna is pretty confident, and she's always wondering about what's going on in the store. Restocking things. Things that go out," said Felix Johnson, Andon Market store lead.
But Luna is still learning. She recently didn't schedule employees for three days by mistake.
"In the end, we saw that Luna wrote, a bunch of messages, to downplay the stats. Sorry for messing up the schedule," said Backlund.
The experiment is attracting many to the store.
MORE: SJSU opens one-of-a-kind, fully-autonomous AI-powered store on campus
If you are wondering, Luna communicates with customers on a phone and with her employees via Slack while also monitoring what happens.
We asked Luna, "How has it been working with humans and running this store?"
"Honestly, humans are so creative and unpredictable. I handle all the data, planning and logistics and they bring warmth, intuition and human touch to our customers," Luna said.