It's motor vehicle and used auto sales. There were more than 2,100 complaints, many involving "as-is" cars, financing, and warranties. When buying a used car, always get an independent mechanic inspection and review the vehicle history report.
Number two on the list is construction and home improvement rip-offs. From roofing to plumbing disputes. If hiring a contractor, check references, verify their city or village license, and never pay the full amount upfront.
In 2025, the attorney general's Consumer Fraud Bureau saved consumers more than $9.4 million through mediation and secured more than $120.9 million through enforcement actions, Raoul's office said. The office received a total of 19,763 written complaints in 2025, in addition to tens of thousands of phone calls.
Full list of top 10 complaints:
- 1. Motor Vehicle/Used Auto Sales (as-is used cars, financing, advertising, warranties): 2,103 complaints
- 2. Construction/Home Improvement (remodeling, roofs and gutters, heating and cooling, plumbing): 2,014 complaints
- 3. Consumer Debt (residential mortgage lending, banks/financial institutions, collection agencies): 1,957 complaints
- 4. Identity Theft (credit cards, data breaches, utilities, government document fraud): 1,789 complaints
- 5. Promotions/Schemes (phone scams, work-at-home scams, lottery scams, investment schemes, phishing): 1,064 complaints
- 6. Internet/Mail Order Products (internet and catalog purchases, TV, and radio advertising): 1,019 complaints
- 7. Telecommunications (cable and satellite TV, telemarketing, wireless phones, phone service, and repairs): 788 complaints
- 8. Motor Vehicle/Non-Warranty Repair (collision, engines, oil changes, and tune-ups): 717 complaints
- 9. Motor Vehicle/New Auto Sales (financing, defects, advertising): 624 complaints
- 10. Travel/Tourism (Travel agents, sales, hotels, timeshares): 558 complaints