A Florida woman said she was turned away from a Taco Bell drive-through because she didn't speak Spanish.
Alexandria Montgomery said she asked another worker to take her order, but that worker also refused to help her because she didn't speak Spanish.
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The worker suggested Montgomery go to another Taco Bell location where she could order in English.
Taco Bell said they are working to make sure a similar incident does not happen again. The employee shown in the video was later fired.
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The Associated Press contributed to this report.