Online consumer complaint database to be launched

January 10, 2011 5:05:44 PM PST
Consumers will soon be able to see online thousands of complaints the government receives on safety problems with some products.

In March, the Consumer Product Safety Commission plans to launch an online database of consumer complaints.

The database can be used to make better-informed decisions about the products before they are purchased.

Some manufacturing and industry groups worry the new database could be used to make fake claims about products by competitors or others.

The Consumer Product Safety Commission says there are built in safeguards to prevent abuse.