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CUB: Customers pay hundreds for unused cell services

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By ABC7
July 27, 2011

The Citizens Utility Board analyzed nearly 19,000 bills over three years and found 70 percent of the bills had an average of $331 per year in unused minutes, texts, megabytes and useless services.

CUB is releasing a new guide to protect consumers from bad deals. The guide is a companion to the group's online service that analyzes wireless bills.

You can find those tools at www.citizensutilityboard.org/.

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