Allstate offers new guarantee to customers

January 9, 2012 2:26:16 PM PST
Allstate has a new guarantee for customers who have its auto coverage.

The Northbrook-based insurance company says it's now offering a "claim satisfaction guarantee" to its auto policyholders in Illinois.

Allstate says its guarantee means policyholders who are unhappy with the service they get on a paid auto claim may be eligible for a credit towards their auto insurance premium.