Comcast initially refused to send technician to St. Sabina, citing violence, church says

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Thursday, November 12, 2015
FILE - In this Feb. 15, 2011 file photo, Comcast logos are displayed on installation trucks in Pittsburgh.
FILE - In this Feb. 15, 2011 file photo, Comcast logos are displayed on installation trucks in Pittsburgh.
kgo-AP Photo/Gene J. Puskar, file

CHICAGO (WLS) -- The problem's been fixed now, but St. Sabina Church officials claim that Comcast initially refused to send a technician to the church, citing concerns over violence in the neighborhood.

The problem was with the Internet service at the church's technology center. Comcast said a technician would be out Wednesday afternoon, then called back saying maybe someone could come Thursday. The problem was fixed around 4 p.m. Wednesday.

A Comcast spokesperson says other appointments were also cancelled Wednesday after the company received information about potential violence in the area, and noted that a Comcast employee was shot in the area two years ago.