Alisha Norman shared to Facebook on Thursday that a rat fell right from the ceiling and on to her table while she dined at Buffalo Wild Wings in Los Angeles.
"A rat absolutely fell from the ceiling," she wrote on social media. "Not a great welcome, Los Angeles."
Norman told KTRK, ABC7 Chicago's sister station in Houston, that she was at the restaurant watching the U.S. Women's Soccer game when she suddenly heard a noise before the rodent dropped down.
"I heard a noise and we all looked up and down came the rat," Norman said.
After the rat came crashing down, Norman said everyone started moving around because no one could believe what was going on.
"It was disgusting, it was still alive. Its heart was still beating," she told KTRK.
While everyone was still puzzled, Norman said a manager scooped up the rat with two plates and placed it into a bag. The restaurant manager later explained to customers that the rat fell due to the construction going on around.
Given the experience, when asked if she would go to a Buffalo Wild Wings restaurant in Houston, Norman said, "I'm feeling like I'm done with Buffalo Wild Wings."
A spokesperson for the restaurant released the following statement about the incident:
"The isolated incident at the Westchester-area Buffalo Wild Wings in Los Angeles yesterday was unfortunate. The center where the restaurant is located is undergoing significant construction and we are confident it was directly related. We hold Buffalo Wild Wings to the highest operating standards and promptly closed the restaurant for proper remediation, cleaning and sanitization. We look forward to reopening soon to once again serve our guests in the Westchester area."