Southwest changes service animal rules for passengers

SAN FRANCISCO -- Southwest is changing the rules about what kind of support or service animals passengers can bring on board.

The new rules take effect in about a month.

RELATED: Veteran claims she was kicked off Spirit flight because support dog looked mean

An "emotional support animal" will be limited to a single cat or dog, and must be kept in a carrier or on a leash.

Passengers must bring medical proof that the animal is necessary.

Southwest has its own definition of "trained service animals," and said it will only accept the most common ones - dogs, cats, and miniature horses.

RELATED: Service animals in flight continue to ruffle feathers

Exotic animals will not be allowed to travel.

Southwest will also allow what are called "psychiatric support animals" as service animals.

In the past few months, United, Delta, American and Jet Blue all revised their animal policies.

Earlier this year passengers made headlines for being denied emotional support animals like hamsters and even a peacock on board planes.
Copyright © 2020 KGO-TV. All Rights Reserved.