Uber adds new rider verification feature to help keep rideshare drivers safe from carjackings, crime

CHICAGO (WLS) -- Rideshare companies are taking action to help not only make their drivers feel safer but actually make them safer while working.

The ABC7 I-Team update looks into what's being done to address the concerns over an increase of carjackings of rideshare drivers.

RELATED: As Chicago carjackings surge, rideshare drivers demand photo requirement as a deterrent

Starting Friday, Uber said it is strengthening its verification process to validate the identity of riders using the app.

SEE ALSO | New video shows rideshare driver carjacked in West Town

A new feature will require riders who are setting up accounts with prepaid debit cards, gift cards or Venmo to also upload a valid ID, like a driver's license or a passport.

In February, the ABC7 I-Team uncovered a surge in rideshare carjackings and talked to drivers who were concerned over so called "phantom profiles." Those drivers were demanding more safeguards be put in place.

SEE ALSO | Lyft driver shot in chest during attempted carjacking in West Garfield Park

Overall, carjackings have seen a sharp increase when compared to last year, although recent numbers from Chicago police show that they've decreased by 33% from February to March.

The video featured is from a previous report.
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