CALLER: I need, um, Oak Brook police department.
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DISPATCHER: What's going on there?
CALLER: Somebody's shooting the mall up.
Multiple innocent bystanders were hurt on December 23 when two men opened fire at each other in the eastern part of the mall next to Nordstrom.
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People who could not make it out of the building were told to find a safe spot to wait for police to arrive.
DISPATCHER: Get anyone you can and try and get them to a safe, low location away from any windows and then lock down the store.
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CALLER: We're locking this down right here.
The two men involved in the shooting were arrested and face several battery and weapons charges.
WATCH: Witnesses describe shooting at Oakbrook Center
Witnesses describe chaos during Oakbrook mall shooting