911 dispatcher celebrated for 40 years of service to Chicago OEMC

CHICAGO (WLS) -- The 911 call takers and dispatchers who go above and beyond to keep Chicago safe were recognized on Thursday morning.

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"You are the heartbeat of our city. We know the work you are doing each day is certainly not easy," Chicago Mayor Brandon Johnson said.

For decades, Debra White, known as "Momma Deb" has been picking up the phone in an emergency.

She serves as a reassuring and calming presence during some of the worst days for countless Chicagoans.

The Chicago Office of Emergency Management and Communications, known as OEMC, honored White for 40 years of service.

Some of the city's newest 911 dispatchers were also recognized for completing their extensive training.

"We appreciate you, we appreciate the work you do every single day. You keep us safe out there," Chicago police Supt. Larry Snelling said.

White was one of the first civilian dispatchers. This is the advice she has for future generations:

"Keep your head up, don't take it personally. Just remain as calm as possible," she said.

She plans to retire this summer.

OEMC said the following fire and police call takers and dispatchers have been with them for 30 years:

Debra White, PCOII
Rickey Hampton, SPCO
Evans Braiser, FCOI
Christopher Burke, FCS
Ann Clancy, PCOII
Lyna Dunmars, PCOII
Vera Edmerson, PCOII
Staci Fiedler, PCOII
Patricia Griffin, PCOII
Lisa Jamison, PCOI
Jazib Khan, PCOI
David Martinez, SPCO
Maura Moroni, SPCO
Lesean Morris, PCOII
Daniel O'Donnell, FCS
Isabel Ortman, COM