
CHICAGO (WLS) -- Summer is a popular time to move, and the Better Business Bureau warns scammers are using AI to make fake moving companies look more convincing than ever.
Some create professional-looking websites and fake five-star reviews.
Consumers report paying deposits only to have movers never show up, while others say their belongings were held hostage until they paid more money.
To avoid moving scams:
Get three written estimates based on an in-home visit.
Be wary of movers offering only phone estimates or prices that seem too good to be true.
Make sure a mover has a physical address, check their license and complaint history through the Illinois Commerce Commission for in-state moves.
Check the U.S. Department of Transportation for interstate moves.
You can also place a tracking device in a few boxes so you can keep tabs on your belongings.