2 delivery robots crash into CTA bus shelters days apart; 1 incident caught on camera

ByABC7 Chicago Digital Team WLS logo
Wednesday, March 25, 2026
2 delivery robots crash into CTA bus stops; 1 incident caught on video

CHICAGO (WLS) -- Surveillance footage captured one of at least two food delivery robot crashes into CTA bus shelters.

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The incident caught on camera happened in the 400-block of North Racine Avenue at the CTA Grand and Racine bus shelter on Sunday.

Video shows as the bot, which is owned by Serve Robotics, maneuvers on the sidewalk and crashes into the glass of the shelter.

The glass then shatters, and the bot stays put.

"We're aware of the incident involving one of our robots in Chicago. No injuries were reported, our team responded quickly to clean up, and we're reviewing what happened to make improvements. We have also been in contact with local stakeholders and are committed to addressing any concerns directly. We take this matter very seriously," a Serve Robotics spokesperson said.

Chicago officials said, "Serve Robotics is working with JCDecaux, which maintains Chicago's bus shelters, and will cover the repair costs."

Last year, Serve Robotics introduced the bots to ABC7. A spokesperson at the time said the robots are powered by artificial intelligence.

And another robot crashed into a bus shelter at North and Larrabee in the city's Old Town neighborhood on Tuesday.

Coco Robotics' vice president confirmed that it will pay for repairs.

SEE ALSO | Uber Eats brings robot food delivery to some Chicago neighborhoods

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