Metra said the Ventra App is letting some people use the app, but not purchase tickets on the app.
Ventra said they were experiencing some backend issues with the app and that they apologize for the inconvenience.
Shortly after 10 a.m., Ventra said its app issue has been resolved.
We're experiencing backend issues with the Ventra App this morning. We apologize for the inconvenience and are working diligently to fix it. Stay tuned for updates.— Ventra Chicago (@VentraChicago) July 22, 2019
The Ventra App is up and running! Please try to log in and let us know if you’re still having any issues. Again, we sincerely apologize to all riders for the inconvenience this morning!— Ventra Chicago (@VentraChicago) July 22, 2019
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