CUB: State offers low-cost alternative to phone customers

January 17, 2011 2:18:16 PM PST
The cost of phone service for ATT customers around the Chicago area has gone up - but a state mandated low-cost alternative may off-set the increase.

The Citizens Utility Board,, says AT&T's cost for basic home phone service went up across all three Chicago access areas. Hardest hit was the Loop with a 63 percent hike.

The board say customers can opt for one of three lower cost Customer Choice Plan set up as part of a 2006 settlement between the phone company and the board.

The Citizens Utility Board, says the customer's choice plans save an average of $200 a year per customer.