Former passengers like Lance Zimmer, who had recently gone on a dive trip aboard the doomed vessel, are stunned by the tragedy.
"I just couldn't believe it. They've had a great track record that's why this event came as a real shock," Zimmer said.
Authorities said the 34 victims appear to have died from smoke inhalation. All of them were asleep in their bunks below deck when the blaze started. Five crew members managed to escape the flames, while one crew member perished.
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Zimmer said he wonders if highly flammable lithium ion batteries may be to blame. Many things inside dive boats typically run off of the batteries, such as dive computers and underwater cameras.
"Everybody had phones, cameras. We didn't all have our own personal stations where we could charge stuff so there were kind of central areas with power strips. And they were a bit of a mess," Zimmer said.
Zimmer said many of the electronics were charged near the galley, close to the stairs and the only access below deck. He said he can't believe so many lost their lives in such a horrific way.
"I thought there were going to be more survivors. Then as I continued to be glued to every news story that came out, the reality came into focus that this was just utterly tragic," Zimmer said.
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Weather forced an early end to salvage and recovery efforts over the weekend and weren't set to resume until later this week.
Federal investigators said the ion lithium batteries are one of the many factors they are looking into as a potential cause of the fire, an investigation they say could take up to 18 months.
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