LAX to expand rideshare pickup lot amid complaints from passengers
LOS ANGELES -- Los Angeles International Airport is making more tweaks to its new ridesharing system amid outrage from frustrated passengers.
The airport announced it's increasing the size of the LAX-it rideshare lot, saying it is adding extra lanes in hopes of improving wait times.
The lot is expected to be expanded by 50% on Wednesday.
The change comes as travelers have been angered over long wait times and other issues hampering people leaving the lot, including attempting to figure out which line to get into. Other passengers say drivers have had difficulty entering the lot because of congestion.
Driver Oscar Mejia said it sometimes takes him 45 minutes to arrive at the lot.
Last week, the airport launched its new system, which is the only place where passengers can now grab a taxi or get picked up by Uber or Lyft.
The airport has a fleet of shuttle buses to carry passengers from the terminals to the LAX-it lot, which are scheduled to arrive every 3-5 minutes during peak hours.
MORE: LAX makes changes to new rideshare pick-up system in response to travelers' outrage
LAX also implemented measures aimed at reducing chaos and long delays after travelers were outraged about getting stuck in a shuttle for nearly an hour on day one of the airport's rideshare ban.
New signs have gone up with bold letters and directions painted on the pavement. More shuttle buses have also been added to the fleet.
