Delivery robot 'apologizes' after viral CTA bus stop crash: 'Nasir is sorry'

ByABC7 Chicago Digital Team WLS logo
Tuesday, April 14, 2026
Bus shelter displays apologetic ad after delivery robot crash: 'Nasir is sorry'

CHICAGO (WLS) -- The owner of a robot delivery service is trying to turn a shattering experience into a good laugh.

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Video from last month shows one of those machines from Serve Robotics smashing through a bus shelter near the corner of Racine and Grand in West Town.

There have been reports of a couple of these kinds of incidents happening across the city.

Now, a new ad from Serve is on the repaired bus stop and says: "I took breaking into this market a little too literally... Nasir is sorry."

The company says it paid for the bus shelter repair and is working on keeping things like this from happening again.

The ad implies that the name of the robot is "Nasir."

SEE ALSO | 2 delivery robots crash into CTA bus shelters days apart; 1 incident caught on camera

PREVIOUS COVERAGE | Chicago leaders speak out after delivery robots cause damage at CTA bus shelters

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