Customer Service: Who does it best?
The customer is always right. Sometimes. A new survey reveals which companies do the best and worst at fixing problems.
The N-Beat: October 10, 2015
The N-BEAT is an Emmy-award winning ABC7 show that turns the spotlight on Chicago's vibrant Latino community.
Metra UP-West trains delayed after 'pedestrian incident' in Elmhurst
An inbound Metra train on the Union Pacific-West Line was stopped at Elmhurst due to a "pedestrian incident," officials said, causing delays for both inbound and outbound trains on the line Friday evening.
Hanser Alberto's RBI single in 14th puts Rangers up 2-0 on Jays in ALDS
Backup infielder Hanser Alberto singled home the go-ahead run in the 14th inning and the Texas Rangers beat the Toronto Blue Jays 6-4 Friday for a 2-0 lead in the best-of-five ALDS.
St. Louis mayor declines Cubs bet with Mayor Emanuel
Mayor Rahm Emanuel tried to place a friendly wager on the Cubs series with St. Louis Mayor Francis Slay - but Slay turned down the bet.
Fairdale residents continue rebuilding 6 months after tornado
For residents of Fairdale, it's a story of rebuilding and resilience exactly six months after a tornado hit the small town.
Cubs face Cardinals in St. Louis; playoff fever drives business in Wrigleyville
The Chicago Cubs will take on the St. Louis Cardinals in Game 1 of the National League Division Series. Fans are excited about the playoffs and that means business is good in Wrigleyville.
Man charged in Morgan Park murder of CPD employee John 'Buck' Buckner
William Cochran, 18, of Chicago, is charged with first-degree murder in the shooting death of John "Buck" Buckner, who worked for the Chicago Police Department.
Killer High: Fentanyl-laced heroin overdoses spike in city, suburbs
In late September and early October, federal drug enforcement officials said 118 people overdosed on Chicago. At least a dozen deaths in the suburbs are thought to be from fentanyl-laced heroin.
New housing offered to low-income families with disabilities
Struggling families in Chicago have a new place they can call home. West Humboldt Place on Chicago Avenue offers housing for low-income families coping with disabilities.
Check out these never-before-seen outtakes of Robin Williams as Genie in Disney's 'Aladdin'
The footage was unveiled ahead of "Aladdin's" digital release.
LeSean McCoy: Hamstring pull typically a 3- to 4-week injury
Bills RB LeSean McCoy elaborated Friday on his ongoing hamstring injury, telling reporters he has a Grade 2 pull, which the team told him is typically a three- to four-week injury.