Woman claims she was denied service at Taco Bell for speaking English

WLS logo
Saturday, September 15, 2018
Woman refused service at Taco Bell for speaking English
A woman claims she was denied service at Taco Bell because she does not speak Spanish.

A Florida woman said she was turned away from a Taco Bell drive-through because she didn't speak Spanish.

Alexandria Montgomery said she asked another worker to take her order, but that worker also refused to help her because she didn't speak Spanish.

The worker suggested Montgomery go to another Taco Bell location where she could order in English.

Taco Bell said they are working to make sure a similar incident does not happen again. The employee shown in the video was later fired.

The Associated Press contributed to this report.

Copyright © 2024 WLS-TV. All Rights Reserved.