The Citizens Utility Board analyzed nearly 19,000 bills over three years and found 70 percent of the bills had an average of $331 per year in unused minutes, texts, megabytes and useless services.
CUB is releasing a new guide to protect consumers from bad deals. The guide is a companion to the group's online service that analyzes wireless bills.
You can find those tools at www.citizensutilityboard.org/.
