Samsung recalls Galaxy Note 7 Smartphones after fires

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Thursday, September 15, 2016
In this Sept. 8, 2016 file photo, a Samsung Electronics' Galaxy Note 7 smartphone is displayed at the headquarters of South Korean mobile carrier KT in Seoul, South Korea.
AP Photo/Ahn Young-joon, File-AP

NEW YORK -- The Consumer Product Safety Commission says Samsung is officially recalling Galaxy Note 7 Smartphones due to serious fire and burn hazards.

The lithium-ion battery in the Galaxy Note 7 smartphones can overheat and catch fire, posing a serious burn hazard to consumers, officials said.

Samsung already has voluntary recalled the devices, but the U.S. Consumer Product Safety Commission is stepping in on a formal recall.

Samsung received 92 reports of batteries overheating in the United States, 26 reported burns and 55 reports of property damage. There were 800,000 phones sold in the United States and 97% of them have the problematic battery.

Samsung promised replacement devices, but that was put on hold while regulators reviewed the situation.

If you own a Galaxy Note 7, contact your wireless carrier or place of purchase, call Samsung toll-free at 844-365-6197 anytime, or go online at

The recall comes at a crucial time for Samsung, as its rival Apple just announced its own latest versions of the iPhone. The Note series is one of Samsung's most expensive, and demand for the phone had been high.

The Associated Press contributed to this report.