Error temporarily eliminates fuel charge on United flights
CHICAGO The mistake is saving lucky customers as much as $130 round-trip on United's domestic flights -- the airline's maximum fuel surcharge. United spokeswoman Robin Urbanski says the fuel surcharge was eliminated for domestic flights booked Thursday due to a clerical error. The mistake is to be rectified Thursday night. Urbanski says any customer who booked a flight without the surcharge will not be charged for it later. The airfare research site FareCompare.com, which publicized the error, says the surcharge was rolled back as of 12:30 p.m. EDT and would remain absent for any flights booked before midnight.
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