Use trustworthy websites - the BBB has seen a increase if fraudulent or fake web sites - you think you are dealing with a reputable organization but there are a growing number of fake sites that look like a real site! Check the out with the BBB first at www.bbb.org
Make sure the Web site is secure - it should have a http(s) or a lock symbol on the bottom right corner. You need to ask what the refunds and exchange policy is before you buy not after. You may not be able to get your money back you may only receive a in store credit - refunds and exchanges is a privilege not a right! Ask about shipping policies. If you buy in the internet it is of paramount importance that you ask about their shipping policies - under federal law if you order by mail - phone or online - it must be shipped by the date promised or if no date was provided it must be shipped within 30 days - 30 days from now is beyond CHRISTMAS! Be wary of closeout sales as there are typically no refunds - no exchanges - if the tv is broken, you have to deal with the manufacturer not where you bought it from. Don't open electronic boxes to wrap them up as there is usually a restocking fee of 15 percent. Set a budget - problems usually surface when you impulse buy. Know ahead a time of what the product sells for on average as you may not always get a deal on the Internet. Always buy with a credit card – it's the safest form of payment.For more information, visit www.bbb.org
