New help hotline for Chicago area

Students in classroom at the time
August 21, 2009 On Friday, Gov. Pat Quinn signed the 211 Service Act.

The hotline will be a 24 hour, one-stop telephone number that will connect citizens to a variety of health, human and social services.

"This is a very important bill because there are so many people in Illinois who may have important information needs, don't exactly know where to turn, so 211, that number is a good place to go for human services, important health services, public safety services," said Quinn.

While 911 is the phone number to call in case of emergencies.

State officials hope to have the new 211 number up and running statewide by 2010.

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