CHICAGO (WLS) -- Several Chicago aldermen will call for action Thursday after receiving complaints from residents about not getting their mail.
Residents have said it's a big problem in at least two South Side neighborhoods.
They said they haven't received their mail in weeks.
The lobby at the Post Office near 83rd Street and Ashland Avenue was packed with residents trying to get their mail and get some answers, some began lining up outside since 7:45 a.m.
"We were told by the manager, 'No mail given today,' no reason why or anything just no mail today," said resident Ollie Williams.
"I've been going through this since November. This is sad it does not make sense... it doesn't make sense," said resident Nealis Maberoy.
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Three South Side Chicago Alderman, Ray Lopez, Stephanie Coleman and David Moore discussed the problems outside the post office near 66th Street and Ashland Avenue where people lined up here too hoping to get their mail. They say not getting mail into these communities feels targeted.
"Thousands of residents has called our office individually without receiving their mail, and this is a clarion call to federal government that this would not happen in Wrigleyville, this is not tolerated in the Gold Coast, or on Lake Shore ,not in Englewood and it's unacceptable that our seniors, our residents, the taxpayers are complaining about not getting their mail," said 16th Ward Alderman Stephanie Coleman.
The U.S. Postal Service says its looking into the issue. An employee said they've been overwhelmed since the pandemic began.
"Everything going on, like I said, we are doing the best we can," said employee Benji Huna. "Everything is getting we should have everything out."
South Side Chicago aldermen call for action after residents complain for weeks of missing mail
Chicago late mail has been issue across city in past
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