Top consumer complaints, hotlines

10. Motor Vehicle/Non-Warranty Repair (collision/body, engines) with 607 complaints. ([FILE])

March 5, 2013 1:53:23 PM PST
Attorney General Lisa Madigan's Consumer Protection Division received 26,316 complaints in 2012. They range from consumer debt to motor vehicle repair.

"Every year we hear from thousands of people who've found themselves on the wrong end of a deal," Madigan said in a statement. "It's now more evident than ever that even the most commonplace financial transactions have become complex and fraught with risks, putting the burden on consumers to arm themselves with as much information as they can before they sign on any dotted lines."

To file a complaint, visit Madigan's website,

    Madigan's hotlines:
  • Consumer Fraud Hotline: 1-800-386-5438 (Chicago), 1-800-243-0618 (Springfield) or 1-800-243-0607 (Carbondale)
  • Spanish Language Hotline: 1-866-310-8398
  • Identity Theft Hotline: 1-866-999-5630
  • Homeowner Helpline: 1-866-544-7151 -30-