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Warning about 'grey-market' hair care products

July 7, 2008 1:37:29 PM PDT
On the grey market, salons or distributors sell products to unauthorized stores where they are then sold to the public. On ABC's "Good Morning America," shoppers found salon-only shampoo at national drug store and retail chains. It's not illegal. But it is a violation of the manufacturer's contract, which means the manufacturer no longer guarantees the product's quality.

Grey market products can also be counterfeits or contaminated. They also cost more at what many consumers traditionally think of as bargain stores.

"You're gonna pay more of a premium for that product because they still have to make a profit off it. They're not getting it that much cheaper," said Kenny West, Red Door Salons.

You may want to think twice before buying hair care products at retail outlets if they come with labels saying "salon only" or "exclusive salon distribution."


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